Guestpro platform

One connected platform for smarter hospitality.

Start with GuestPro PMS as the operational foundation of your hotel, then extend it with Distribution, Personalized Guest Journey, and Revenue & Growth capabilities as your business grows.

Platform Overview
More than a PMS.

Run your hotel from one connected PMS.

GuestPro PMS brings your core hotel operations together in one system, helping teams manage daily workflows with better visibility and less manual coordination.

Keep every reservation and guest stay organized.

Manage reservations, guest information, arrivals, departures, and daily front desk workflows.

Features

  • Reservations
  • Guest Profiles
  • Check-in & Check-out
Keep every reservation and guest stay organized.
GuestPro Distribution

Connect OTA distribution
and direct booking.

Manage how your hotel sells rooms across third-party and direct channels while keeping rates, availability, and reservations connected with your operations.

Channel Manager

Synchronize rates, availability, and reservations across connected booking channels.

Features

  • Reservations
  • Guest Profiles
  • Check-in & Check-out
Channel Manager
Personalized Guest Journey

Build stronger relationships at every guest touchpoint.

Connect guest data, communication, marketing, digital experiences, and feedback to create more relevant engagement before, during, and after the stay.

CRM

Manage guest profiles, segmentation, loyalty, requests, feedback, and digital guest experiences.

Features

  • Guest Segmentation
  • Loyalty Program
  • Request & Issue
  • Guest Feedback
  • GuestApp & Online Check-in
CRM
Revenue & Growth

Turn connected hotel data into smarter revenue decisions.

Use operational, booking, market, competitor, and demand data to better understand performance and support more informed pricing decisions.

Revenue Management

Bring business, demand, competitor, forecasting, and pricing intelligence together to support smarter revenue decisions and more effective pricing strategies.

Features

  • Business Intelligence
  • Demand Intelligence
  • Competitor Set Intelligence
  • Forecasting
  • Dynamic Pricing
Revenue Management
ONE ECOSYSTEM

Everything works better when it is connected.

GuestPro brings your core PMS and additional products together so information can move across different areas of the hotel business.

PMS → Distribution → Personalized Guest Journey → Revenue & Growth

Instead of operating as isolated tools, GuestPro products work as part of one connected hospitality ecosystem.

Agentic AI

From connected operations to intelligent hospitality.

As your GuestPro ecosystem grows, connected operational, booking, guest, and revenue data creates stronger context for automation and AI.

Connected Data → Better Context → Smarter AI → Better Decisions → Better Execution

GuestPro Agentic AI can work across the ecosystem to help hospitality teams reduce repetitive work, support decisions, and execute workflows more efficiently.

What They Say

Real Stories.
Real Impact.

Vippy Purbodiningrat

The reason we chose GuestPro as the PMS for OK Divers Resort & Spa is because the GuestPro system is easy to understand and use, with a simple and clear interface. The team is very supportive and easy to work with, both during training and afterward. In addition, GuestPro is a locally developed product with an affordable cost, especially for small hotels like ours during the pandemic.”

We also appreciate that GuestPro continuously works on improvements and development, which gives us confidence to continue using the GuestPro system.

Vippy Purbodiningrat
General Manager – OK Divers Resort & Spa – Bali
BUILT FOR YOU

Start with what you need. Grow into what’s next.

Run

Build a connected operational foundation that helps your team manage daily hotel operations more efficiently.

Grow

Build a connected operational foundation that helps your team manage daily hotel operations more efficiently.

Transform

Build a connected operational foundation that helps your team manage daily hotel operations more efficiently.

Start with PMS. Grow into a connected hospitality ecosystem.

Bring your operations, revenue, guest journey, and AI together with GuestPro.

HELP & SUPPORT

Frequently asked questions

Still have questions? Book a Demo or Contact Us to learn more and get support from our team.

Which GuestPro products can I use?

GuestPro includes PMS, Channel Manager, Booking Engine, CRM & Marketing, GuestChat, Reputation Management, Revenue Management, and Agentic AI capabilities.

Do I need to use every GuestPro product?

No. You can start with the products your property needs today and expand the ecosystem as your hotel grows.

Can GuestPro work for both single and multi-property hotels?

Yes. GuestPro can support independent hotels as well as hospitality groups that need more connected visibility across multiple properties.

Can GuestPro connect with OTA channels?

Yes. GuestPro Channel Manager helps synchronize rates, availability, and reservations across connected distribution channels.

Can guests book directly through my hotel website?

Yes. GuestPro Booking Engine supports direct reservations through your own website and can work together with payments, upselling, and guest engagement tools.

How does GuestPro help improve guest experiences?

GuestPro connects guest profiles, communication, marketing, reviews, and digital touchpoints so teams can create more relevant and personalized guest interactions.

Does GuestPro support revenue management?

Yes. GuestPro Revenue Management brings together business intelligence, demand intelligence, competitor insights, forecasting, and dynamic pricing to support smarter revenue decisions.

Can GuestPro integrate with other hotel technology?

Yes. GuestPro is designed to work with connected systems, partners, APIs, and third-party technology so hotels can build a more flexible technology ecosystem.