HOTEL OPERATIONS

Run your hotel operations from one connected PMS

GuestPro Operation brings your core operational systems together to help hotel teams manage daily workflows with better visibility, less manual coordination, and more connected information.

Build for you

Manage your core hotel operations from one PMS.

GuestPro PMS connects the main operational areas of your property in one system, helping departments work with the same information and coordinate daily activities more efficiently.

Property Management System

Keep every reservation and guest stay organized.

GuestPro PMS connects the main operational areas of your property in one system, helping departments work with the same information and coordinate daily activities more efficiently.

Explore PMS

Features

  • Front Office
  • Point of Sales
  • Housekeeping
  • Banquet Management
  • Logistic
  • Accounting
  • Reporting
Keep every reservation and guest stay organized.

Payment Gateway

Keep hotel payments connected with your operations.

GuestPro Payment Gateway helps hotels manage payment activity across reservations and guest transactions while keeping payment status connected with the wider GuestPro ecosystem.

Support more connected payment workflows across direct bookings, hotel operations, and guest transactions.

Explore Payment Gateway

FEATUREs

  • Payments
  • Reservations
  • Guest Transactions
  • Payment Status
Keep hotel payments connected with your operations.
Better together.

Built to connect with the wider GuestPro ecosystem.

GuestPro Operation works with other product categories to keep your hotel business connected.

Distribution

Connect reservations, rates, and availability through Channel Manager and Booking Engine.

24h Rate & Availability Sync
Channel Manager

Personalized Guest Journey

Connect operational data with guest profiles, communication, marketing, and engagement.

Guest Journey

Revenue & Growth

Use connected hotel data to support smarter revenue and pricing decisions.

Revenue Management
The GuestPro ecosystem

One operational foundation for your hotel.

GuestPro Operation connects the systems behind your daily hotel workflows so teams can work with better context and less fragmentation.

PMS + Payment Gateway

Together, they help create a stronger operational foundation before extending into Distribution, Personalized Guest Journey, and Revenue & Growth.

Platform Overview
What They Say

Real Stories.
Real Impact.

Vippy Purbodiningrat

The reason we chose GuestPro as the PMS for OK Divers Resort & Spa is because the GuestPro system is easy to understand and use, with a simple and clear interface. The team is very supportive and easy to work with, both during training and afterward. In addition, GuestPro is a locally developed product with an affordable cost, especially for small hotels like ours during the pandemic.”

We also appreciate that GuestPro continuously works on improvements and development, which gives us confidence to continue using the GuestPro system.

Vippy Purbodiningrat
General Manager – OK Divers Resort & Spa – Bali

Ready to simplify your hotel operations?

Bring your core hotel workflows and payments together with GuestPro Operation.

HELP & SUPPORT

Frequently asked questions

Still have questions? Book a Demo or Contact Us to learn more and get support from our team.

Which GuestPro products can I use?

GuestPro includes PMS, Channel Manager, Booking Engine, CRM & Marketing, GuestChat, Reputation Management, Revenue Management, and Agentic AI capabilities.

Do I need to use every GuestPro product?

No. You can start with the products your property needs today and expand the ecosystem as your hotel grows.

Can GuestPro work for both single and multi-property hotels?

Yes. GuestPro can support independent hotels as well as hospitality groups that need more connected visibility across multiple properties.

Can GuestPro connect with OTA channels?

Yes. GuestPro Channel Manager helps synchronize rates, availability, and reservations across connected distribution channels.

Can guests book directly through my hotel website?

Yes. GuestPro Booking Engine supports direct reservations through your own website and can work together with payments, upselling, and guest engagement tools.

How does GuestPro help improve guest experiences?

GuestPro connects guest profiles, communication, marketing, reviews, and digital touchpoints so teams can create more relevant and personalized guest interactions.

Does GuestPro support revenue management?

Yes. GuestPro Revenue Management brings together business intelligence, demand intelligence, competitor insights, forecasting, and dynamic pricing to support smarter revenue decisions.

Can GuestPro integrate with other hotel technology?

Yes. GuestPro is designed to work with connected systems, partners, APIs, and third-party technology so hotels can build a more flexible technology ecosystem.