The reason we chose GuestPro as the PMS for OK Divers Resort & Spa is because the GuestPro system is easy to understand and use, with a simple and clear interface. The team is very supportive and easy to work with, both during training and afterward. In addition, GuestPro is a locally developed product with an affordable cost, especially for small hotels like ours during the pandemic.”
We also appreciate that GuestPro continuously works on improvements and development, which gives us confidence to continue using the GuestPro system.
Vippy Purbodiningrat
General Manager – OK Divers Resort & Spa – Bali
Our satisfaction with GuestPro comes down to two key factors: an easy-to-learn product that continues to improve based on our needs, and reliable service that is just as important as the technology itself.
The service provided by the GUESTPRO team has been exceptional. Whenever there is a system issue, they promptly check it so that the problem can be resolved quickly. Therefore, we have no reason to switch to another provider.
Thank you to the GUESTPRO team for your cooperation and support throughout our partnership.
Dino Sahid
General Manager – Alam Boutique Management
GuestPro is not just a PMS, but also a partner that has been with Bamboe Inn Homestay from the beginning. We have been greatly helped by its comprehensive features at an affordable price. In my opinion, GP is very helpful for small property owners who have big dreams. PMS features that are usually only available to larger properties with bigger budgets can now truly be enjoyed by us, and they are incredibly helpful.
For the review, if there were more than five stars, I would definitely give them. GP has outstanding quality, comprehensive features, and is excellent at building relationships. It is difficult to switch even though there are many other PMS options available.
Jessica Harlina
Marketing Director – Kampoeng Bamboe
We are very satisfied with using GuestPro PMS. It is easy to use, the back-end and front-end POS features are comprehensive, and the price is affordable. The GP application can also be used on smartphones because it operates on a cloud-based system. Reading reports, checking room availability, and making reservations can all be done through a smartphone. This is very helpful when we are not in front of a laptop or computer.
The GP team itself is also very helpful, friendly, and responds quickly. We are very proud that GuestPro is a product created by Indonesian talent and can compete with hotel systems that are mostly foreign products. We wish GuestPro continued success.
Santhi Saraswati
E-commerce Manager – Resort Bali Hospitality
As a GuestPro customer for almost one year, we are quite satisfied with the fast service and assistance. The GuestPro team has been very helpful to us.
Viona
Operational Manager – Bwork Bali
GuestPro is an up-to-date application with features that make things easier for today’s generation, who value instant access and convenience. All the reports we need are available in the system. We hope GuestPro continues to stay updated and keeps developing its existing system.
Juniasih
Operational Coordinator - Taulam Social Hideout
Since first working with GuestPro in 2019 until today, we have been very satisfied with the service, system stability, and development carried out by GuestPro. We hope these qualities can be maintained and that the sophistication and functionality of the system will continue to improve in the future.
Pak Jan Framework
Co-Founder at Framework Hospitality Management
GuestPro has all the features I need to run a hotel, from the front office to the back office. Their support team is also responsive, and the pricing is very reasonable.
I have used various PMS platforms, and in my opinion, GuestPro is the best — even better than the market leader whose name I cannot mention, although I’m sure we all know who it is 🙂
Pak Yohanes
RevTank Hospitality Consultant
We are very satisfied with using GuestPro PMS. It is easy to use, the back-end and front-end POS features are comprehensive, and the price is affordable. The GP application can also be used on smartphones because it operates on a cloud-based system. Reading reports, checking room availability, and making reservations can all be done through a smartphone. This is very helpful when we are not in front of a laptop or computer.
The GP team itself is also very helpful, friendly, and responds quickly. We are very proud that GuestPro is a product created by Indonesian talent and can compete with hotel systems that are mostly foreign products. We wish GuestPro continued success.
Bu Rita
Assistant Villa Manager – Villa Doda
With GuestPro PMS & Channel Manager, operations at Margo Hotel KK have become more streamlined and time-efficient. Many manual tasks such as updating reservations and checking room availability are now automated. This allows us to focus more on our guests and enhance their overall experience. GuestPro has truly elevated our management to a more professional level.
Ms. Ema
Ms. Ema – Manager Margo Hotel KK
Since implementing GuestPro PMS & Channel Manager, daily operations at Villa Abadi Langkawi have become much smoother and more efficient. Reservations from multiple OTAs are automatically synchronized, financial reporting is clearer, and the check-in/check-out process is faster. I am very satisfied with this system as it has truly helped improve the performance of our hotel management.
Pn. Azlina
Management of Villa Abadi Langkawi