MARKETING

Turn guest data into more meaningful engagement.

GuestPro Marketing helps hotels plan, automate, and measure guest communication across the customer journey.

Build for you

Smarter Guest Engagement

Use connected guest data to create more relevant campaigns, guide guests through each stage of their journey, and understand how marketing activity contributes to conversion.

Campaigns

Create more targeted hotel campaigns.

Build campaigns using guest data and segmentation from GuestPro CRM.

Reach the right audience with more relevant offers, messages, and promotions based on guest profiles, booking behavior, stay history, and engagement.

Feature

  • Audience Segmentation
  • Campaigns
  • Personalized Offers
Create more targeted hotel campaigns.

Guest Journey

Engage guests at the right moment.

Create communication flows across different stages of the guest journey, from pre-arrival to post-stay engagement.

Use guest context to make communication more timely and relevant throughout the relationship.

FEATURE

  • Pre-arrival
  • In-stay
  • Post-stay
  • Re-engagement
Engage guests at the right moment.

Campaign Funnel

Understand how your campaigns perform.

Track campaign activity across the funnel to better understand how guests move from engagement toward conversion.

Use campaign performance insights to identify what is working and where improvements may be needed.

FEATURE

  • Reach
  • Engagement
  • Conversion
  • Performance
Understand how your campaigns perform.
Better together.

Marketing works better with connected guest data.

GuestPro Marketing works closely with the wider Personalized Guest Journey ecosystem.

CRM

Use guest profiles and segmentation to create more relevant audiences.

24h Rate & Availability Sync
CRM

Booking Engine

Connect marketing activity with direct booking opportunities.

Booking Engine

GuestChat

Continue engagement through connected guest communication.

GuestChat

Ready to create more relevant guest engagement?

Connect campaigns, guest journeys, and marketing performance with GuestPro Marketing.

HELP & SUPPORT

Frequently asked questions

Still have questions? Book a Demo or Contact Us to learn more and get support from our team.

Which GuestPro products can I use?

GuestPro includes PMS, Channel Manager, Booking Engine, CRM & Marketing, GuestChat, Reputation Management, Revenue Management, and Agentic AI capabilities.

Do I need to use every GuestPro product?

No. You can start with the products your property needs today and expand the ecosystem as your hotel grows.

Can GuestPro work for both single and multi-property hotels?

Yes. GuestPro can support independent hotels as well as hospitality groups that need more connected visibility across multiple properties.

Can GuestPro connect with OTA channels?

Yes. GuestPro Channel Manager helps synchronize rates, availability, and reservations across connected distribution channels.

Can guests book directly through my hotel website?

Yes. GuestPro Booking Engine supports direct reservations through your own website and can work together with payments, upselling, and guest engagement tools.

How does GuestPro help improve guest experiences?

GuestPro connects guest profiles, communication, marketing, reviews, and digital touchpoints so teams can create more relevant and personalized guest interactions.

Does GuestPro support revenue management?

Yes. GuestPro Revenue Management brings together business intelligence, demand intelligence, competitor insights, forecasting, and dynamic pricing to support smarter revenue decisions.

Can GuestPro integrate with other hotel technology?

Yes. GuestPro is designed to work with connected systems, partners, APIs, and third-party technology so hotels can build a more flexible technology ecosystem.